To achieve this qualification a learner must successfully complete nine units, all eight mandatory units, and at least one unit from the optional section:

Mandatory

• Hair Science
• Health, safety, and hygiene
• Client consultation
• Shampoo and treat the hair and scalp
• Cut hair
• Blow-dry and finish hair
• Set and dress hair
• Colour and lighten hair

Optional

• Perm hair
• Smooth and strengthen hair
• Relax hair
• Hair extensions
• Basic business support
• Advise on products and services
• Freelance worker
• Promotional activities

1. Hair science – learners will know the structure and function of the hair, the effects of products on the hair and scalp, pathologies, and their relation to relative and absolute contraindications to hair services.
2. Health, safety, and hygiene – learners will be able to apply their knowledge and understanding of health, safety and hygiene when preparing for and providing services/treatments in a real or realistic working environment.
3. Client consultation – underpins all the practical technical units within this qualification. Learners will be able to conduct a concise consultation to determine the most appropriate service/treatment to meet the client’s needs and achieve the desired outcome/s.
4. Shampoo and treat hair and scalp – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, provide shampooing, conditioning, and treatment services.
5. Cut hair – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, provide commercial hair cutting services.
6. Blow-dry and finish hair – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, provide commercial blow-drying and finishing services.
7. Set and dress hair – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, provide commercial setting and dressing services.
8. Colour and lighten hair – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, provide commercial hair colouring and lightening services.
9. Perm hair – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, to provide commercial perming services.
10. Smooth and strengthen hair – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, provide commercial smoothing and strengthening services.
11. Relax hair – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, provide commercial relaxing hair services.
12. Hair extensions – learners will gain the knowledge and skills to be able to use products, tools, equipment, and techniques to safely and effectively, provide commercial hair extension services.
13. Basic business support – learners will gain the knowledge and skills to provide basic business support by promoting products and services, dealing with customer enquiries, making appointments, handling payments, assisting with stock, liaising with the team, and handling paperwork and administrative tasks.
14. Freelance worker – learners will gain the knowledge and skills on how to work within Government guidelines regarding; legislation, accounts, tax, and insurance responsibilities as well as managing cash flow during economic or personal changes in circumstances, when working self-employed.
15. Advise on products and services – learners will gain the knowledge and skills on how to promote, advise and instruct on products and services, for client loyalty and satisfaction and to contribute to business success.